What causes the increase in water prices?
If your water consumption has not changed compared to previous months, but the water price in your bill is higher than before, the problem could be any of the following:
-The internal pipes of the building are leaking.
-The internal facilities, especially the toilet water siphon, have a leak.
-The water tariff rate has increased and you have not been informed about it.
-Your meter is broken.
-The reading officer may have made a mistake in reading your meter.
What is the first way to protest to the water and sewage organization?
Objecting to the water bill, if your bill is an unusual fee, will be done in two ways, both of which are clearly explained below.
1-You can refer to the subscribers section of the water organization along with a picture of your water meter and state your complaint. In the organization, it is necessary to fill and sign forms manually in order to do the necessary work for follow-up.
2-In the second method and for the ease of protesting the water bill, a section for protesting has been considered in the water organization system. You can enter the site, upload the necessary documents and register your objection. Your objection will be investigated and followed up as soon as possible.
What should be done if the protest in the system is not successful?
After protesting to the water organization, the officers will visit your home to investigate your complaint and check your meter. If, after the visit, the experts agree that the bill is correct, you must pay the bill.
If you believe that you have not consumed this amount of water, you will have to complain to the water authority. Your complaint will be examined in the Court of Administrative Justice and the final result will be announced. Complaining about the water organization may be a little different from complaining about legal entities, and you need a professional and expert lawyer of the Administrative Court of Justice to know all the points and cases of the complaint and be able to defend your rights.
What will happen if the water bill is not paid?
Non-payment of water bills can be different in water organizations and different affairs in each city. In fact, how to deal with bad account subscribers or subscribers who do not pay the high cost of their bills is an internal instruction that will be determined in each water organization during the meetings.
In rare cases, SMS will be sent to the subscribers of non-payment of bills and they will be warned of water cut. If the subscriber does not pay the bill, the water will be cut off for 48 hours. In some water and sewage matters, for each month of delay in payment, water will be charged more for the subscribers.
Following up on complaints from the water organization
In case you have to complain to the water and sewage organization and protest the water bill, in addition to the existing system, you can pursue your complaint through the Supreme Court of Justice.
Your complaint will be examined first in the desired branch of the court. If the result of the court is still not in accordance with your opinion, you can take your complaint to the Supreme Court of Justice and follow up on the final decision from there.
Help from a lawyer to protest the water bill
For objection to the water bill in the first step online or referring to the water organization's subscriber section is not a complicated task and you do not need a lawyer to do it. If you do not get results at this stage and you want to complain to the water and sewage organization, you need a professional and knowledgeable lawyer.
Dadista Law Institute is one of the legal consulting centers that has professional lawyers in various fields. You can solve your problem by consulting the Dadista team. The lawyers of the center will do all the necessary work and help you in solving the problem in the best possible way.
